Return Policy
Do you process exchanges?
How can I contact nicegoodmall.com for additional assistance?
How do I return my order?
I returned an incorrect or personal item in error. What do I do next?
1 Q: Do you process exchanges?
A:We are unable to offer exchanges at this time, however we do accept returns!
We are happy to accept a return within 30 days of the date of purchase.
Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment.
Any outbound shipping charges paid will not be refunded if the order is returned.
All merchandise must be unworn and in the same condition it was received.
We are now offering extended holiday returns*! All orders placed between
For further details please read "How do I return my order?" below.
2 Q: How can I contact lsrdunior.com for additional assistance?
A: If you need help with your order please feel free to email us or call our Customer Loyalty Team at
3 Q: How do I return my order?
A: Having second thoughts about your purchase? It's OK – we're here to help.
We are happy to accept a return within 30 days of the date of purchase.
Take advantage of our extended holiday returns! All orders placed between
Just a note: You are responsible for return shipping fees. All merchandise must be unworn and in the same condition it was received.
Products must be returned in the original box and/or packaging.
The original packaging contains a bar code that helps us identify your items with your order, so your account can be credited successfully.
To return your order, follow these simple steps:
Log into your account, click the order number containing the item(s) you wish to return.
Check the item(s) on the order you want to return. (This option will not be available if your order is outside 30-day range.)
Then click "Return Checked Items."
Fill out survey (if you would like) and click the red button at the bottom that says, "Continue Return Process."
Products must be returned in the original box and/or packaging. The original packaging contains an
LPN bar code that helps us identify your items
with your order, so your account can be credited successfully. If you do not have the original
packaging, please print the email
with your return confirmation number and include it in your shipping box.
The return address will appear on the final screen of the return process and also in your return
confirmation email. No label is provided.
Please write the address clearly on your package before bringing it to the courier of your choice.
Customers are responsible for all return shipping charges.
Once your return is processed, you will receive a refund for the amount paid for the returned
item back to the original method of payment. Any outbound shipping charges paid
will not be refunded if the order is returned.
It can take around two weeks for your return package to reach us and be processed by our returns team.
You will be notified by email once your refund has been applied.
Refund Processing:
The refund will be applied to the credit card or other method of payment initially used to
make the purchase. Please note that depending on your
financial institution, it may take an additional 2-10 business days after your credit is
applied for it to be reflected on your statement
if you used a credit card (up to 30 days for internationally-issued cards).
*NOTE: In order to ensure your return is in our system and that we issue your refund
without delay, you must follow the complete return process by
logging into your nicegoodmall.com account (detailed above) to obtain a return
confirmation number (via email) prior to mailing your return to us.
We would also be happy to help you if you need assistance. Contact the nicegoodmall Customer team at
advantage of the Extended Holiday Returns Promotion, please contact our Customer Team if outside of 30 days.
4 Q: I returned an incorrect or personal item in error. What do I do next?
A: We will do our best to locate this item, but is not liable for any item(s) that are
returned to us in error, and we cannot guarantee that we
will be able to locate the item. We suggest the following: Contact the return carrier and
attempt to request a return to sender for the
package/item, if at all possible. Also, contact the nicegoodmall customer service so we can put an alert on your account.